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Knowledgebase

Tips on Setting Notification and Alert Settings in the Client


Notification and Alert Features
1. Sound: Select Sound on/off and Sound Volume control feature from Preferences menu
2. Vibrate: Select Vibrate on/off feature from Preferences menu
3. LED: Select LED notification on/off from Preferences menu(On supported devices )


Notification and Alert Displays

1. The Application icon will reflect connected/disconnected/new message status
2. In Roster view, an asterisk next to a Contact indicates unread messages from that Contact
3. An ! followed by a count in the header ribbon of the application indicates unread messages and that active conversations in progress.
4. When you are inside a chat room or conversation, the client will alert you to new messages received from other Contacts at the bottom of the window (Under development)

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