Knowledgebase
Settings for cisco.com employees (internal use only)
Settings for XMPP Service at cisco.com
Authorized Users Only
Userid: userid@cisco.com
Host: isj3cmx.webexconnect.com (IMPORTANT)
Port 5222
Encryption TLS (This is default)
Authentication SASL-Plain (This is default)
Below the Test Network button, Leave Network type to "Direct TCP" if using a consumer Blackberry service OR switch to BES/MDS if using a Blackberry Enterprise Server.
p.s The manual entry of host is required because the BlackBerry does not offer a native DNS library that can automatically discover the host using SRV records.
